Midea

83% increase in technician's satisfaction rates thanks to the application we create focused on increasing the Measurea Goodwill, which functions as a system that allows technicians to gain points by facilities, access educational content and join a community of related individuals.

Retail
Custom software development
Enterprise
B2C
Customer Experience (CX) App
Challenge
Improve the satisfaction and commitment of Midea technicians to increase the quality of the service and the reputation of the brand.
Solution
We develop a mobile application that offers incentives and educational resources for Midea technicians, which resulted in a significant increase in satisfaction and commitment, improving the quality of the service and strengthening the relationship between the brand and its technicians.
Services
Custom software development
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We can't wait to dive into the details of your project and explore the ways we can contribute to its success.  Expect a member of our team to contact you within 2 business days.If you prefer to have a non-disclosure agreement in place before we delve into the specifics, feel free to download and fill out ours. Once completed, you can send it back to us at admin@tresastroanutas.com
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